Who we are
Farewell Paws is an end-of-life service from VOTL Ltd, trading as Vet on the Loose. For privacy enquiries, contact contact@vetontheloose.co.uk.
Information we collect
When you contact us, we may collect your name, contact details, address, information about your pet and the details you provide about your enquiry. We use this information to respond to you, assess whether we can provide the service and arrange care where appropriate.
How we use your information
We use personal information to provide and administer veterinary services, communicate with you, maintain appropriate clinical records, process enquiries and comply with legal and professional obligations.
Sharing information
We may share relevant information with service providers where necessary to provide the service, including an aftercare or cremation provider where you ask us to arrange this. We do not sell your personal information.
Retention and your rights
We retain information for as long as necessary for legal, regulatory, professional and operational purposes. You may have rights to access, correct or object to certain uses of your personal data. Contact us if you would like to exercise a right or ask a question.
Changes
We may update this policy from time to time. The latest version will be published on this page.